Copyright Truly-Nuts.com All Rights Reserved
Shipping & Returns
Your order will be processed every weekday at 12pm and 6pm, and Saturdays at 1pm. Orders that come in after 6pm weekday or Saturdays will be processed
the following working day in the first batch. Orders usually leave our warehouse in 1 business days as long as all products are in stock. Choosing the express
shipping (PosLaju Next Day Delivery) option does not make your order get processed any faster, it just makes the shipping option faster.
If you select our Free Shipping order, you will receive your box within 1-5 business days. Where express shipping is selected, your box will arrive within 1-2
business days. During busy times of year, expect longer delays. Priority shipping takes an average of 1-2 business days by PosLaju but can be delayed due to
weather or peak season.
If an order is returned to 'Truly Nuts' due to the delivery company not being able to deliver to your location, we will refund the order minus any and all
shipping fees that have occurred.
Merchandise Availability + Shipping Time = Total Delivery Time
Available shipping methods
Standard Registered Mail (Up to 5 working days but usually within 1-5 working days)
PosLaju Next Day Delivery (1 - 2 working days)
Outside of Malaysia
'Truly Nuts' does not ship outside of Malaysia at the moment.
'Truly Nuts' operates a healthy snack/lunch box business, we do not provide refunds to eliminate the risk of contamination. Customers may, however e-mail to
firstname.lastname@example.org to lodge a complain in regards to the content, service or delivery. 'Truly Nuts' will take all comments into consideration to provide a
better service to our customers.