Returns Policy

Dear Truly Nuts Friends,

 

Your satisfaction and enjoyment is the core of our policy. All our products come with a 7 days return policy, with the below procedures and T&Cs: -

1. Unopened Products can be returned within 7 days.

2. Simply drop us an email that you have sent the product back to us at the following address with a tracking number: -

Truly Nuts, 118A, Jalan Membina, #08-133, 161118 Singapore

3. We do apologise, but opened products will not be acceptable - unless the product is faulty or damaged when received.

4. Photographic evidence shall be sent to info@truly-nuts within 24 hours of receipt, else it would not be claimable.

5. For damaged products, we can either refund, or replace the product subject to stock availability. We will also pay for any required shipping returns if this is due to our product issues.

Please let us know if you have any further queries!

 

Yours Truly,

Truly Nuts